- Enforcing the best practices.
- Centralized point of contact and end - to - end support for the client's user community
- Onsite - offshore rotation of 90 percent of consultants for complete technology, process and cultural knowledge transfer
- Successful execution of pilot project – refining methodologies, processes and artifacts
- Streamlined process of handling support calls
- Improved speed and efficiency in handling support calls
- Ensure high productivity resulting in low cost per unit processed

